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Geko Help and Support
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Integrations with Amazon, Etsy and eBay
Looking for integrations with Amazon, Etsy or eBay? We do not offer direct integrations with these platforms however Shopify have the Marketplace Connect App that will connect to these marketplaces. Sell across these top online marketplaces including ...Shopify App - Bulk update items via csv file upload
Once the products have been added to your store the only thing that will continue to be updated is the stock quantity. Therefore from time to time you may need to update the products in bulk. This can include: Cost price changes. Sale price changes. ...UK Delivery Area Surcharge Postcode List
The following postcodes are subject to a surcharge that is set by the carriers. Area Post Code Isle of Man All – IM Channel Islands All – JE and GY Northern Ireland All – BT Highlands & Islands AB10 Highlands & Islands AB11 Highlands & Islands AB12 ...Shopify App - Process orders
When you get an order for one of our products you simply click "Request Fulfilment" on the order to send it to us. The order will then be sent to us with all the required details for us to process and dispatch your order. The system will also ...Shopify App - Add products to your store
With your Shopify store set up and the Geko App installed you are now ready to add our products and start selling. Go to the integrations section of our site and select sync products. You now have two options: Sync all products Sync only selected ...
Popular Articles
What do I do if my customer receives a dropship order damaged or faulty?
The Geko customer service team are here to help you through the process and resolve the issue as quickly was possible. This chart illustrates the process for dropship orders. Click here to create a ticket. Help desk software by ZohoHow do I get the tracking number for the wholesale or dropship order I placed?
How do I get the tracking number for the wholesale or dropship order I placed? Our system automatically generates the shipping label on Parcelhub when you place your wholesale or dropship order. To view all the details head over to the my orders ...How to choose the best dropshipping platform for your business
This article is by Zoho who we use to run our whole business. Best price, best products & best service. Here is the original article How to choose the best dropshipping platform for your business Inventory| 8 mins read You’ve been bitten by the ...Tracking Guide for Hermes
This guide gives more details on the tracking status of our shipments that are transiting through the Hermes network. Click Here to track your shipments. Status Details Out for Delivery to Courier Parcel has left the depot but has not yet been ...Tracking Guide for Yodel
This guide gives more details on the tracking status of our shipments that are transiting through the Yodel network. Click Here to track your shipments. Status Details Shipment Created or Information The delivery has been booked, but the parcel ...