Another reseller is selling an item cheaper than you would like
This is unfortunate but we do not advise nor control how much a reseller should sell an item for.
We offer Trade, Dropship and the RRP and as long as we receive the payment we require, resellers can sell for as much or as little as they like.
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How do i return an item?
If you have received an item faulty, damaged or incorrect, please contact us so we are able to try and rectify this. Otherwise, you may return the item to the address below as your own expense. There is a restock charge of £10 for the item to be ...
I've received a faulty/ damaged/ incorrect item, what do i do?
If you have received an item faulty, damaged or incorrect, please contact us so we are able to try and rectify this. FAULTY ITEM(S) If you receive goods that are faulty or incomplete on arrival, you must notify us within 24 hours of receipt of the ...
I have found a product cheaper elsewhere
It is highly unlikely that this will happen as we are very competitive. However if you have, please contact us as it may be more beneficial to work with us than a competitor.
How do I add an IOSS number to my order?
Once you have proceeded to the checkout, enter the address as normal. When you have selected the country of delivery, you will see another box appear called IOSS. Your IOSS number begins with an IM which you need to enter and will look like ...
Shopify App - Add products to your store
With your Shopify store set up and the Geko App installed you are now ready to add our products and start selling. Go to the integrations section of our site and select sync products. You now have two options: Sync all products Sync only selected ...