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Do you keep back orders?
No. Unfortunately we are unable to accept back orders.
Fair Processing Notice
This privacy policy will explain how our organization Geko Products Ltd uses the personal data we collect from you when you use our website. Topics: What data do we collect? How do we collect your data? How will we use your data? How do we store your ...
Shopify App - Process orders
When you get an order for one of our products you simply click "Request Fulfilment" on the order to send it to us. The order will then be sent to us with all the required details for us to process and dispatch your order. The system will also ...
How do i return an item?
If you have received an item faulty, damaged or incorrect, please contact us so we are able to try and rectify this. Otherwise, you may return the item to the address below as your own expense. There is a restock charge of £10 for the item to be ...
I've received a faulty/ damaged/ incorrect item, what do i do?
If you have received an item faulty, damaged or incorrect, please contact us so we are able to try and rectify this. FAULTY ITEM(S) If you receive goods that are faulty or incomplete on arrival, you must notify us within 24 hours of receipt of the ...