Do you send tracking numbers?
All tracking numbers are available once the order has dispatched from us. We state 2-4 days for dispatch from us due to weekends, bank holidays and whether it is a busy period.
Once dispatched, you are able to find your tracking number in the customer portal under your invoice number.
Related Articles
Do you send out samples?
No we do not send out samples. You are welcome to purchase samples at trade price and have them delivered to the address on your account.
Tracking Guide for Hermes
This guide gives more details on the tracking status of our shipments that are transiting through the Hermes network. Click Here to track your shipments. Status Details Out for Delivery to Courier Parcel has left the depot but has not yet been ...
Tracking Guide for Yodel
This guide gives more details on the tracking status of our shipments that are transiting through the Yodel network. Click Here to track your shipments. Status Details Shipment Created or Information The delivery has been booked, but the parcel ...
How do I get the tracking number for the wholesale or dropship order I placed?
How do I get the tracking number for the wholesale or dropship order I placed? Our system automatically generates the shipping label on Parcelhub when you place your wholesale or dropship order. To view all the details head over to the my orders ...
Shopify App - Process orders
When you get an order for one of our products you simply click "Request Fulfilment" on the order to send it to us. The order will then be sent to us with all the required details for us to process and dispatch your order. The system will also ...