What are the shipping options?

What are the shipping options?

Dropship Shipping Options:
Standard shipping is £2.95 + VAT for orders with a basket value below £9.99 excluding VAT
Free delivery on all other orders delivered to UK Mainland
Standard delivery 2-4 days, next day delivery £5
If you require to ship outside of the UK Mainland, please contact us regarding pricing.

Trade Shipping Options:
Standard delivery is 3-7 working days.
Order values of £100-£200 are charged at £5.95 + VAT for delivery and orders over £200 are delivered free of charge.
Next day delivery is available at a cost of £13.95 + VAT per order/delivery address.
Orders for next day delivery need to be placed before 10.30am. Please select next day delivery at the checkout.

All our deliveries are made by fully tracked courier services. Please ensure you provide a delivery address where someone will be available to receive the delivery between 7am and 7pm, Monday to Saturday. If the couriers are unable to complete a delivery due to nobody being present, a calling card will be left asking you or your customer to contact them directly to arrange a re-delivery. If you or your customer do not contact the couriers within 2 days of receiving this card, the goods will be returned to us and both a re-delivery charge and restocking charge will be applicable to your order.

Geko Products Ltd retains ownership of all items until they have been delivered to the recipient (either directly, or by leaving them in a safe place or with a neighbour). Once your goods have been delivered, the risk of damage or loss of the item passes to the recipient.

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    • There is something missing from my order

      Please contact us straight away to rectify this. The contact options are: A ticket A live chat Email: cs@gekoproducts.co.uk Phone:  01636 351135
    • I've forgotten my password/ sign in details. What do i do?

      Please contact us straight away to rectify this. The contact options are: A ticket A live chat Email: cs@gekoproducts.co.uk Phone:  01636 351135
    • How do i change my business details?

      You are best to contact Customer Services to ensure all of your details are updated correctly. The contact options are: A ticket A live chat Email: cs@gekoproducts.co.uk Phone:  01636 351135
    • I haven't received my order

      Please contact us straight away to rectify this. Ensure to have your invoice number and/or tracking number available. The contact options are: A ticket A live chat Email: cs@gekoproducts.co.uk Phone:  01636 351135