Geko Help & Support
            Knowledge Base Geko Help and Support FAQ Dropship

            How do I get the tracking number for the wholesale or dropship order I placed?

            How do I get the tracking number for the wholesale or dropship order I placed?

            Our system automatically generates the shipping label on Parcelhub when you place your wholesale or dropship order. To view all the details head over to the my orders section of our site. Wholwsale or Dropship

            Sometimes the label will fail to create automatically with Parcelhub and will require us to adjust the details and create the label manually. This can be for several reasons including wholesale trade orders with more than one item being delivered to the one address or an address error. Once we have done this the tracking number will display the same as above. In these cases the tracking number will be available within 24 hours of the order being placed. If you have any queries please contact us.
            Updated: 20 Jun 2019 05:53 AM
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