Geko Products Tracking Guide for Yodel

Tracking Guide for Yodel

This guide gives more details on the tracking status of our shipments that are transiting through the Yodel network. Click Here to track your shipments.

 Status
  Details
Shipment Created or Information

The delivery has been booked, but the parcel itself hasn’t yet been received by the courier.

Collected From Customer

Geko has shipped the parcel and it’s on its way to the Yodel depot.

Arrived At Depot
The parcel receives a scan each time it arrives a Yodel sorting depot. First it will be processed at a national hub, either Shaw, Hatfield or Wednesbury. From here it will be sent to the local delivery hub and will receive another scan for example: Arrived At Depot BRISTOL SERVICE CENTRE
Out for delivery

The parcel has been allocated to a van for delivery today.

Driver En Route

The parcel scheduled for delivery. The driver will attempt delivery today.

Delivered

The parcel has been delivered to the recipient or with a neighbour.

Alert or Problem

The delivery can’t be completed. Contact us if you see this status. 

Refused

The parcel has been refused by the receiver. It will be returned to Geko. Please process can't be stopped.


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    • I haven't received my order

      Please contact us straight away to rectify this. Ensure to have your invoice number and/or tracking number available. The contact options are: A ticket A live chat Email: cs@gekoproducts.co.uk Phone:  01636 351135