Dropship
How to open a dropship account with Geko
To enable dropshipping of our products you need to subscribe. We charge a small annual fee of £30 + vat simply to keep our database clean. First you need an account with us. Register here or see our instructions on how to open an account. Go to our ...
How do I add an IOSS number to my order?
Once you have proceeded to the checkout, enter the address as normal. When you have selected the country of delivery, you will see another box appear called IOSS. Your IOSS number begins with an IM which you need to enter and will look like ...
How do i cancel an order?
To cancel an order you need to contact customer service via one of the methods below: Live Chat Ticket: https://www.gekoproducts.co.uk/contact Email: cs@gekoproducts.co.uk Phone: 01636 351135 Information: If your order has already been processed then ...
Packaging Types
Our orders are sent out in many different styles of boxes, varying colour and sizes. We reuse where possible from our warehouse and also we purchase new and good quality used boxes. Therefore the box your customer receives could have many types of ...
Do you accept PayPal?
We do not directly accept paypal but you can pay with a PayPal Business Debit Mastercard. Instantly access your PayPal funds to make purchases and with no monthly fee plus 0.5% cash back every time you spend. ...
Do you offer discounts for dropship orders?
We do not offer discounts for dropship orders.
How do I return a product back to Geko?
Click here for damaged or faulty items. If a customer changes their mind and wants to return a dropship item please send it to: Geko Products Ltd Hall Farm Kirton Road Egmanton Newark Nottinghamshire NG22 0HG Please use the invoice number as the ...
What do I do if my customer receives a dropship order damaged or faulty?
The Geko customer service team are here to help you through the process and resolve the issue as quickly was possible. This chart illustrates the process for dropship orders. Click here to create a ticket. Help desk software by Zoho
How do I get the tracking number for the wholesale or dropship order I placed?
How do I get the tracking number for the wholesale or dropship order I placed? Our system automatically generates the shipping label on Parcelhub when you place your wholesale or dropship order. To view all the details head over to the my orders ...